Category: maint-mc22

Why is a maintenance request I reported that has been completed still show as being in progress in the Resident Center?

Most often it’s because the contractor assigned to the work hasn’t billed for it yet. While there are some exceptions, we typically don’t close requests until the final bill has been received for the work. In the case of some contractors, this can take up to several months, as not all of them are expedient with their billing. If you know the work is done, this is nothing to be concerned with.

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I’m in need of new windows and/or doors. Can you offer a recommendation?

We provide recommendations based on contractors and vendors we work with and their consent to being included on this list. We do not receive any “kickbacks” or other incentives for sharing their information, and we do so strictly as a courtesy to the homeowners we serve and because we believe in the quality and price of their work. None of the contractors below are affiliated directly or indirectly with A. Jenning Properties nor any of its staff members. As these are simply recommendations, we also cannot accept any liability for conflicts and issues that may arise later with these contractors.

 

Please note the “@” symbol has been removed to prevent our preferred contractors’ email addresses from being picked up by bots nefariously. Please replace the [AT] in the email address with “@” to send an email.

Chaney Windows and Doors – (636) 699-6353 – rob[AT]chaneywindowsanddoors.com

I’m making plumbing repairs and I can’t find a shut-off for my property specifically. The plumber says we’ll need to shut down plumbing for the whole building to do this work. How do I coordinate this?

There is no main building shut-off except for the water meter. Your plumber will need to shut down the water at the water meter itself, which they should be equipped to do. We prefer this to coordinating with the water company because they can be difficult to coordinate the shut-off with and take unnecessarily longer to turn the water back on.

 

We ask that you please take the time to go door-to-door in your building and let your neighbors know what you will be doing. Once you’ve notified all of the neighbors you can, please then also notify us by calling (314) 380-3100 and press 0 to speak with a live receptionist, or email us at service[AT]ajenning.com. Replace [AT] with the “@” symbol if emailing. This way if any neighbors weren’t available at the time you visited, we know what’s going on and can fill them in.

 

We ask that you not shut down the water for the entirety of the repairs or improvements you are doing. Please shut it down only long enough to establish a shut-off for your unit. Then turn the water back on for everyone else, turn your new shut-off off, and complete your repairs.

/ In / By Adam Jenning / Comments Off on I’m making plumbing repairs and I can’t find a shut-off for my property specifically. The plumber says we’ll need to shut down plumbing for the whole building to do this work. How do I coordinate this?

I’m making a change to the interior of my property. Do I need approval to do this?

Generally, no. If your improvements won’t affect any elements the association is responsible for, approval is not needed. This would include load-bearing walls and, more rarely applicable, plumbing and electrical systems that are common to the building.

 

Please note the lack of association approval needed does not mean permits from local government aren’t needed, and we are not qualified to say when you will and will not need a permit.

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What am I responsible to maintain and what is the association responsible to maintain?

While it’s impossible to provide an all-inclusive list, a partial list is below. If your answer isn’t here, please ask us and we’ll get it published for the next person who may be wondering.

 

Roof: Association responsibility to repair and maintain.

 

Interior damage from roof leak: Homeowner responsibility to repair.

 

Siding: Association responsibility to repair and maintain.

 

Gutters and downspouts: Association responsibility to repair and maintain.

 

Shutters: Association responsibility to repair and maintain.

 

Doors and doorframes: Except the building entry doors all owners share, homeowner responsibility to repair and maintain.

 

Exterior pest control: Association responsibility to provide. Homeowners can call the association’s exterminator for discounted interior treatment if performed same day. Watch for emails and postings in the hallway from us to know when the next treatment is scheduled.

 

Mailboxes: Association responsibility to repair and maintain, but homeowners are responsible for their ower individual locks and keys.

 

Patio: Association responsibility to repair and maintain.

 

Deck: Association responsibility to repair and maintain the frame and railings, but homeowner responsibility to repair and maintain deck flooring. If a switch to composite deck flooring will be made, please contact us first, as the joist spacing will need to be reconfigured to meet code.

 

Sidewalks: Association responsibility to repair and maintain.

 

Exterior spigots:: Association responsibility to repair and maintain, but owners with units with shutoffs for the spigots (blue handle in the laundry room, generally units F and H) should turn the shutoff off heading into freezing temperatures and back on when the weather warms.

 

Foundation: Association responsibility to repair and maintain.

 

Light fixtures: Homeowner responsibility to repair and maintain to the extent they are private to the condominium. Shared light fixtures are maintained by the association, except for street lights, which are maintained by Ameren Missouri.

 

Exterior painting: Association responsibility to repair and maintain.

 

Plumbing: Homeowner responsibility to repair and maintain unless the problem extends beyond one condo. Then it becomes the association’s responsibility. An issue being behind the wall remains homeowner responsibility if the plumbing still exclusively serves that condo.

 

Sewer clean-out: Homeowner responsibility to repair and maintain unless the problem extends beyond one condo. Then it becomes the association’s responsibility. An issue being behind the wall remains homeowner responsibility if the plumbing still exclusively serves that condo.

 

Screens: Homeowner responsibility to repair and maintain.

 

Snow removal: Association responsibility to perform. Not every snow will result in professional removal. Salt buckets are left inside the hallways of each building and periodically refilled to help accomodate lighter snow events. When the association clears snow, walkways and the main path through the parking lot are cleared. Individual parking spaces are not cleared to prevent damage to cars.

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I’m in need of a concrete contractor. Can you offer a recommendation?

We provide recommendations based on contractors and vendors we work with and their consent to being included on this list. We do not receive any “kickbacks” or other incentives for sharing their information, and we do so strictly as a courtesy to the homeowners we serve and because we believe in the quality and price of their work. None of the contractors below are affiliated directly or indirectly with A. Jenning Properties nor any of its staff members. As these are simply recommendations, we also cannot accept any liability for conflicts and issues that may arise later with these contractors.

 

Please note the “@” symbol has been removed to prevent our preferred contractors’ email addresses from being picked up by bots nefariously. Please replace the [AT] in the email address with “@” to send an email.

A-1 Concrete Leveling – (636) 529-0635 – stlouis[AT]a1concrete.com
Crowder Construction – (636) 861-9095 – office[AT]pridemasterinc.com

I’m in need of a disaster mitigation and restoration contractor. Can you offer a recommendation?

We provide recommendations based on contractors and vendors we work with and their consent to being included on this list. We do not receive any “kickbacks” or other incentives for sharing their information, and we do so strictly as a courtesy to the homeowners we serve and because we believe in the quality and price of their work. None of the contractors below are affiliated directly or indirectly with A. Jenning Properties nor any of its staff members. As these are simply recommendations, we also cannot accept any liability for conflicts and issues that may arise later with these contractors.

 

Please note the “@” symbol has been removed to prevent our preferred contractors’ email addresses from being picked up by bots nefariously. Please replace the [AT] in the email address with “@” to send an email.

First Onsite – (314) 306-2923 – casey.vaught[AT]firstonsite.com
BluSky Restoration – (314) 330-4149 – angie.hickey[AT]goblusky.com

/ In / By Adam Jenning / Comments Off on I’m in need of a disaster mitigation and restoration contractor. Can you offer a recommendation?

I’m in need of a painter and/or drywall work. Can you offer a recommendation?

We provide recommendations based on contractors and vendors we work with and their consent to being included on this list. We do not receive any “kickbacks” or other incentives for sharing their information, and we do so strictly as a courtesy to the homeowners we serve and because we believe in the quality and price of their work. None of the contractors below are affiliated directly or indirectly with A. Jenning Properties nor any of its staff members. As these are simply recommendations, we also cannot accept any liability for conflicts and issues that may arise later with these contractors.

 

Please note the “@” symbol has been removed to prevent our preferred contractors’ email addresses from being picked up by bots nefariously. Please replace the [AT] in the email address with “@” to send an email.

Certa Pro Painters – (636) 922-2917 – awiggins[AT]certapro.com
Pride Master, Inc. – (636) 532-0708 – office[AT]pridemasterinc.com
Superior Touch – (314) 805-2041 – superiortouch4u[AT]gmail.com

/ In / By Adam Jenning / Comments Off on I’m in need of a painter and/or drywall work. Can you offer a recommendation?

I’m in need of an electrician. Can you offer a recommendation?

We provide recommendations based on contractors and vendors we work with and their consent to being included on this list. We do not receive any “kickbacks” or other incentives for sharing their information, and we do so strictly as a courtesy to the homeowners we serve and because we believe in the quality and price of their work. None of the contractors below are affiliated directly or indirectly with A. Jenning Properties nor any of its staff members. As these are simply recommendations, we also cannot accept any liability for conflicts and issues that may arise later with these contractors.

 

Please note the “@” symbol has been removed to prevent our preferred contractors’ email addresses from being picked up by bots nefariously. Please replace the [AT] in the email address with “@” to send an email.

Reinhold Electric – (314) 631-1158 – katie[AT]reinholdelectric.com
Down to the Wire Electric – (636) 699-5498 – office[AT]dttwelectric.com

I’m in need of a plumber. Can you offer a recommendation?

We provide recommendations based on contractors and vendors we work with and their consent to being included on this list. We do not receive any “kickbacks” or other incentives for sharing their information, and we do so strictly as a courtesy to the homeowners we serve and because we believe in the quality and price of their work. None of the contractors below are affiliated directly or indirectly with A. Jenning Properties nor any of its staff members. As these are simply recommendations, we also cannot accept any liability for conflicts and issues that may arise later with these contractors.

 

Please note the “@” symbol has been removed to prevent our preferred contractors’ email addresses from being picked up by bots nefariously. Please replace the [AT] in the email address with “@” to send an email.

Superior Sewer Company – (314) 437-0522 – info[AT]superiorsewerco.com
Cast Iron King – (314) 319-4610 – castironking[AT]currently.com