BALANCE DISPUTE

If you recently received a late notice and you dispute the amount for any reason, you can submit the details of your dispute below. These types of requests often require our staff to dedicate a substantial amount of time in determining when and if an error has occurred, so please allow up to 5 business days for a response. If your account is placed with the association’s attorney for collections, we will pass your request to the attorney’s office, but you will not receive a response from us directly. You should follow up with the attorney’s office if you don’t hear back.