No, but this is not necessary because the form produced includes all of the information that would be on those standard forms. We have very rarely been asked to also complete the 2141 or 2141A forms in addition to the resale certificate form produced by HomeWiseDocs.com. If a party in the transaction insists upon this, contact Adam Jenning by email at adam[AT]ajenning.com. (Replace [AT] with the “@”symbol when emailing.) Adam will insert a comment on a blank form to refer to the HomeWiseDocs.com resale certificate for the answers to the questions on the form and will provide a signature on it. We will not complete the form separately because of the time required and obvious redundancy, but on the rare occasion this has been required, the comment to refer to the HomeWiseDocs.com form accompanied by the signature has been sufficient.

A trustee letter can be updated if you log into HomeWiseDocs.com again and use the feature to request an update. Contact HomeWiseDocs.com customer support if it is not clear to you when you log in how to accomplish this. Depending on the timing between fulfillment of the original order and the time the update is requested, costs range between free and $20 for the update. In most cases, where closing is just delayed by a few days, the update will be free.

Updates to resale certificates and lender questionnaires are not possible via HomeWiseDocs.com. Updates to lender questionnaires must be ordered from HomeWiseDocs.com and paid for again, and unfortunately there is no way around this or other method to obtain this.

With resale certificates, usually all you will need are specific attachments updated. This may include more recent financial reports, meeting minutes or insurance documents.

You can obtain updated financial reports and minutes via your Resident Center account under the Documents section. Updated insurance documents, particularly if association policies renewed in the middle of your transaction, may or may not be available in the Documents section of the Resident Center. Unlike most consumer level insurance policies where you can obtain policy documents instantly when purchasing new policies, the same usually doesn’t hold true for these large commercial policies. It is very common for it to take between 30 and 90 days from the renewal of a policy or purchase of a new policy for us to receive these documents.

If you need to provide updated insurance documents for the resale certificate and don’t see it published in the Documents section of the Resident Center, contact us at service[AT]ajenning.com. (Replace [AT] with the “@” symbol when emailing.) You can call, but we recommend you email so we can start an email chain with the association’s broker to expedite the information you need and provide it to you directly as an email attachment.

If any information on the resale certificate form itself requires an update, it is usually to verify balances or the lack thereof on your account, a lack of or verification of resolution of any outstanding violations, etc. If a buyer insists an entirely new form is completed, you can order the Resale Disclosure instead of the Resale Disclosure Package for a new form, but if they will accept written statements from us to update or verify no change to the form, we are happy to provide this via email at no cost. Email us at service[AT]ajenning.com to request this and include the specific information from the original form that requires an update or verification that it is still current. (Replace [AT] with the “@” symbol when emailing.)

The resale certificate, sold as the Resale Disclosure Package on HomeWiseDocs.com, should be ordered right before your listing begins, especially if you’re own a condominium for which it is legally required. This way you will have it ready to produce as soon as you get a buyer under contract. The next best time to order it, and when it is most commonly ordered, is once you go under contract. This isn’t ideal because you may be on a deadline as a condition of your sales contract as to when this is due, and depending on the processing time with HomeWiseDocs.com, this may require you to pay more for a rush order. Thus, to avoid spending more than necessary, it is recommended you order this before listing. The standard processing time is 10 days for HomeWiseDocs.com, so the perfect timing is 10 days before you list. This will ensure you have the information ready to produce for a buyer immediately while not being so far in advance that the information begins to become dated.

The trustee letter, also sometimes called a demand letter, should be ordered at the time a closing date is set, all contingencies have been satisfied, and there is no obvious pending impediment to closing. The standard processing time is 10 days, so it should be ordered in enough time for the title company to receive it and have sufficient time to review it and include the information in the closing documents they will prepare. Generally the title agent will order this to ensure they receive the information in the proper amount of time. We do not recommend buyers or sellers order this document themselves unless specifically instructed to do so by their real estate agent or title agent.

The lender questionnaire, also sometimes called a condo questionnaire, should be ordered at the time the buyer is proceeding with the final application for a specific mortgage offer. Generally the lender will order this to ensure they receive the information in the proper amount of time, and any lender-specific forms which must be completed beyond the standard form produced by HomeWiseDocs.com are included. We do not recommend buyers order this document themselves unless specifically instructed to do so by their real estate agent or loan officer.

It can be bundled with a Resale Disclosure Package order, but we generally don’t recommend it. There is no cost savings for doing so, and if you are ordering them together you are either ordering the Resale Disclosure Package too late or the Trustee Letter too early. It is not included for the same reasons: It would not provide any cost savings, and these documents should not be purchased at the same time.

If the property is a condominium association, in accordance Section 448.4-109 of the Missouri Revised Statutes, a seller is legally required to provide a buyer with a resale certificate. It is not optional. If you are a seller and do not obtain one, we have an obligation to inform the title companies before closing that you did not do so. Associations under our management which are legally condominiums and thus this requirement applies include:

❖ Berview Condominiums
❖ Bramblett Crossing Condominiums
❖ Foster Springs (addresses on Forest Springs Lane only)
❖ Heatherbrook Condominiums
❖ Mason Green Condominiums
❖ McKelvey Manor Condominiums
❖ Monreale Condominiums
❖ Old Ballas Village Condominiums
❖ Sherman Park Spring Hill Farm Condominiums
❖ Stone Ridge Estates Condominiums
❖ Tenth Street Lofts
❖ The Manor Condominiums at Oxford Hill
❖ Timber Creek Condominiums at Winghaven
❖ Wood Lake Condominiums
❖ Woods Glen Condominiums

If your association is not listed above, it is an HOA or PUD (planned unit development). A resale certificate is thus not legally required. However, it is very common, particularly within attached living communities, that a resale certificate is required by the buyer as a condition of the sales contract. This is often requested in the form of the inclusion of the Missouri Realtors form 2414A – Villas or Similar Lifestyle Communities Resale Information in the sales contract. If this is a condition of the sale, you should obtain a resale certificate, but the distinction is that it is then contractually required, but not by state law.

We can’t provide assistance with using HomeWiseDocs.com to obtain the documents you need other than the information published on our website at https://ajenning.com/services/resale and here. For questions and troubleshooting issues experienced with using HomeWiseDocs.com, you will need to contact their customer service. Both phone and email contacts are provided on their website.

There are a small number of businesses which exist to process these documents. We specifically chose to work with HomeWiseDocs.com for their excellent US-based customer service. Providing assistance for using platforms we don’t directly control can be difficult or impossible, so we specifically chose HomeWiseDocs.com to partner with so we could rest assured any needs you have will be promptly and fully addressed by their staff.

You can do this, but we will be forced to add a disclosure to the resale certificate form that any attachments being provided were not provided by us and can’t be guaranteed to be the most current, complete or accurate documents. This disclaimer must be offered because we can’t be certain of which documents you will use.

This is especially important as it pertains to current financial reports. Often we receive resale certificate orders which need a more current financial report that isn’t completed yet. We will then hold the order, not past the due date, until the most current report is completed. This is not a possibility if you exclude the document package.

Another area you may fall short on trying to do things this way are the governing documents. Often only the documents currently in effect are shared to the Resident Center to prevent confusion. For a resale certificate, all governing documents from the formation of the association should be included, including documents that have since been rendered obsolete by newer documents.

For the additional $30 you aren’t just getting the documents themselves; you are also getting our time and coordination to ensure all documents are complete and up-to-date. It is thus recommended to just get the full package. This also shifts the liability to us instead of you if anything is incorrect or inaccurate.

We charge for these documents to offset the amount of time our staff spends processing them, ensuring all of the documents are included and all information is accurate and current. Of course, some of this cost also covers the use of HomeWiseDocs.com to process these documents.

These services are intentionally not included in the management contract we have with your community for two reasons. First, there is no way to know how many of these documents we will need to process in a given timeframe to be able to account for it in our management fee. Second, by billing the homeowner who is selling their property it prevents all owners from having to share in the cost burden when there is no benefit to them, and it keeps the costs strictly allocated to the owner who is creating the need.

While our competitors all have their own processes that may differ from ours, we are not aware of any other competitor in our market who doesn’t charge for this process. Some charge at closing instead of upfront, some use different platforms such as CondoCerts or don’t use a third-party platform, but we aren’t aware of anyone who doesn’t charge in some capacity for this service.

We do receive anonymized data from HomeWiseDocs.com and review it once per year. We ensure the pricing is either in line with or below average for the market.