The association is responsible for removal of snow and ice from parking areas and the walkways within the community. The city is responsible for plowing the public streets. While the association clears snow from parking areas, the contractor will not work in between and immediately around parked cars to prevent any risk of damage to vehicles. It may be wise to keep a small snow shovel handy to clear snow immediately around your vehicle.

Generally speaking, if there is any ice accumulation or snow accumulations exceed 2 inches, the association will provide snow removal services. If there is no ice accumulation and snow accumulation is less than 2 inches, the Board can make a judgment call to perform services anyway depending on the nature of the storm and what weather over the next few days after will look like, but most often services will not be performed. This criteria is used to minimize expenses, as if every snow event resulted in snow removal services being performed, your assessments would be substantially higher. It is not uncommon that clearing snow even only once or twice per winter can cost your association more than, for one example, what your association pays our company in property management fees for an entire year. Since these services are so expensive, discretion must be exercised to prevent substantial increases to your assessments.

For events the association doesn’t provide snow removal services for, there are buckets of salt placed in the stairways of all buildings. Please feel welcome to throw salt out on areas where needed. The buckets are checked periodically throughout the winter to see if they need to be refilled, but if you notice the one for your building is running low, you can also submit a maintenance request.

As far as timing when services will be performed, it is impossible to say. Your snow removal contractor services other communities like yours, as well as commercial properties and other one-off clients. Once they are on the road performing services for their various clients, we usually can’t get in touch with them to obtain specific estimated service times. However, in most winter weather events, they may pretreat with ice melt in advance, but won’t begin plowing or shoveling until the snow stops falling. The city also shares no information with us, and getting specific information from them is even less possible. In the event of ice accumulation or more than 2 inches of snow accumulation, both the city and the association’s contractor will get there. Please be patient.

In the event snow removal services will be performed without ice accumulation and for less than 2 inches of snow accumulation, we will usually announce that via email since people aren’t expecting it in that circumstance. This decision is usually made by the Board if the snow is very slick in its composition or if subfreezing temperatures are expected in the coming days that could pose a risk for re-freezing. If you haven’t received an email from us telling you services will be performed when there is no ice accumulation and less than 2 inches of snow accumulation, it is almost certain services will not be performed.