Insurance

Why did I receive a notice you need proof of my insurance when I’ve already provided this?

It is likely because the proof of insurance you previously provided has expired, and we have not received the renewal policy documents. If you haven’t already named the association as an additional interest on your policy, you should consider doing so. Your carrier will then send updated documents via mail automatically without the need for personal intervention by you or your agent. The mailing address for this is our office, 1000 Mid Rivers Mall Drive, Ste 6, St. Peters, MO 63376. If you have already done this and still received a notice, it’s likely because we haven’t received it in the mail. While usually successful, of course, sometimes USPS can be delayed or mail can get lost, but most of the time this works fine to ensure we receive ongoing renewal documents without needing you to take any actions.

Why does the association need a copy of my personal homeowners insurance?

Your association, unlike most other attached living communities, does not carry a master insurance policy. It is necessary for each homeowner to fully insure their own property, the same as they would a single-family house. However, since you are attached to other neighbors, there is also a degree of liability if you were to have a fire, flood, etc. where your neighbor could also be affected. To ensure everyone is properly insured, especially for the safety of their neighbors, your community’s governing documents require proof of current insurance to be kept on file with the association at all times.

My insurance agent has questions about the association’s insurance master policy to make sure I’m properly covered. Who should they contact?

Your association does not provide a master insurance policy. You should be carrying a full homeowners policy for your property. Please discuss this with your agent.

My mortgage company is requesting proof of the association’s insurance. How can I obtain this?

Either it’s your homeowners insurance they are seeking proof of and you’ll need to contact your agent, or they mistakenly believe a master insurance policy is provided by the association. One is not. In either case, please contact your agent for help.

How do I submit the proof the association requires of my insurance?

Please ask your agent to submit a certificate of insurance or declarations pages to us by one of the following methods:

 

By mail to: Villas at Walden Pond Owners Association
c/o A. Jenning Properties, Inc.
1000 Mid Rivers Mall Dr, Ste 6
St. Peters, MO 63376

By email to: service[AT]ajenning.com (replace [AT] with the “@” symbol)

By fax to: (314) 380-3100

 

If your agent names the association as an additional interest, as long as you don’t change insurance carriers, future proof of coverage should be sent automatically, and you then won’t need to do this again.

What does the association insure and what is my responsibility to insure?

The association provides no insurance for your property. You should carry a full homeowners insurance policy.