You should submit an architectural request for a radon mitigation system, but the approval of such a request is guaranteed. We’ll just need you to fill out the form, provide your contractor estimate, and show us via a picture, drawing, etc. where on the building the vent stack will exit. But since this is a matter of health and safety, your request will be approved. The architectural request is more for documentation than true consideration on approval versus denial basis.

You can submit an architectural request via our website without a Resident Center account by clicking here or with a Resident Center account just follow the instructions under Architectural Request from the main menu.

You almost never need to submit an architectural request to replace the condenser unit for your air conditioning condenser unit. While the new unit may look different from the old one, this is not a matter of aesthetic concern. The only exception is if lines must be run to new locations, the outside breaker box must go in a new location, or the building must be altered in some other fashion. If you have a condenser on the ground and wish to mount it to the building off the ground, that would definitely require a request to be submitted. By in almost all cases, you do not need permission from the association to change your air conditioning condenser.

If your contractor insists upon a permission letter, call us at (314) 380-3100 or email us at service[AT]ajenning.com and we will gladly provide one. Replace the [AT] with the @ symbol when emailing. We publish email addresses online using [AT] instead of @ to prevent bots from scanning for email addresses and prevent spam.

First, if you haven’t already done so, please report it to us. Most of the time, we are already aware, but not always. Reports made to our office are kept as confidential as possible. We only reveal sources if legally compelled to do so, which is rare.

Just because you see an ongoing violation doesn’t mean nothing is being done about. In almost all cases, the association doesn’t necessarily have the legal authority to physically force a violation to be resolved, and in the cases it does there is usually a process that must play out before that step can be taken.

Unfortunately, we are almost certainly unable to share any information with you about what is being done. The association in almost all cases can not discuss adverse actions being taken against a homeowner with another homeowner unless the other homeowner is a board member. We may be able to provide some information in general terms, but we can almost never get into specifics. However, because there is an administrative and/or legal process that must take place to remedy violations, please don’t assume the lack of a visual or physical improvement in the situation means nothing is being done. Most of the time, unless we weren’t previously aware of the situation, there is a process playing out behind the scenes. Depending on the nature of the violation, sometimes that can take a long time, but it doesn’t mean nothing is being done. Most of the time, the association is doing all it legally can as quickly as it can legally do it.