Who are the utility providers, and which utilities is a homeowner and the association responsible for?
Homeowners are responsible for electric service, which is provided by Ameren Missouri. They can be reached at (314) 342-1111.
The association is responsible for electric service for the common areas, water, sewer and trash services. Electric service is provided by Ameren Missouri. Water is provided by Missouri American Water. Sewer is provided by Metropolitan St. Louis Sewer District. Trash service is provided by Aspen Waste.
Does the pool have lifeguards or attendants on duty?
No. There are never lifeguards or attendants on duty. You swim at your own risk at all times, and children age 17 and under are never permitted at the pool without an adult present.
Is smoking permitted at the pool?
Due to St. Louis County Health Department regulations for what are considered public water recreation facilities, smoking within the pool area is prohibited. You will need to step outside of the pool area to smoke.
The county classifies condominium swimming pools as public water recreation facilities. The fact that condominiums are technically a private entity is a matter of semantics, and does not relieve us of the requirement to have this prohibition in place.
Is alcohol permitted at the pool?
Yes, alcohol is permitted, but drink responsibly. Violation of pool rules and generally unsafe or disruptive behavior due to intoxication can result in penalties, including temporary or permanent revocation of pool access privileges.
Glass containers of any kind are prohibited for safety reasons. Providing alcohol to minors can lead to both revocation of pool privileges and a report to law enforcement.
I noticed there are surveillance cameras over the pool. Why is this done, and is this legal, when people are swimming in a state of undress?
We understand this concern.
First, yes, it is legal. Common areas of condominiums can be put under surveillance so long as there is no reasonable expectation of privacy. Despite the state of undress one must be in for swimming, the pool is outdoors, which by definition is an environment for which there is no reasonable expectation of privacy. This issue has been thoroughly researched and opined on by the association’s attorney before the cameras were installed.
Unfortunately, misbehavior is more likely to occur at the pool than any other amenity or common area in the community. With the ability to monitor and verify activities, the association is able to enforce its pool rules and levy proper actions against those who violate the rules, which can range from fines to revocation of pool privileges. This ensures a safe and enjoyable environment for everyone.
Access to the cameras is restricted to management, board and committee members, and footage is only retained past 30 days in the event of an incident.
Are there restrooms available at the pool?
No. While the clubhouse has a restroom, due to past incidents it is not made available for pool users. Please use the restroom at your condominium.
How many guests can I bring to the pool?
The total combination of permanent residents and guests for a given household is restricted to a maximum of 4. A permanent resident age 18 or older must be present with guests at all times. Children 17 and under are never to be left unaccompanied, especially as there is no lifeguard on duty.
When is the pool open?
The pool is open Memorial Day to Labor Day, 7 days a week, from 10am to 10pm . Though not guaranteed, as it depends on whether and budget performance, the Board usually authorizes the pool contractor to keep the pool open one week past Labor Day. As long as the gate isn’t chained shut, the pool is still open.
How do I access the pool?
The pool is accessed via a special, non-duplicable key. If you are a new homeowner, the previous homeowner should have left this key for you. If they did not, we can provide you a new one, but there is a cost of $25 for a replacement key. This charge does not need to be paid upon delivery and can be included with your next monthly assessment if you prefer. The cost is high, unfortunately, because the keys are non-duplicable and cost us considerably more to obtain.
These keys can not be mailed. Past attempts to send via mail have resulted in either empty envelopes or the envelopes getting lost in the mail every time. You will either need to make an appointment to come to our office or you will need to wait until we next visit the property to drop one off.
Is it possible to reserve the pool for a private party or event?
No, it is not possible to reserve the pool at any time for private use. Additionally, if you reserve the clubhouse for a private party or event, you and your guests are prohibited from use of the pool on that particular day.
What is the capacity of the clubhouse for a private party or event?
The maximum capacity is 50 people.
What is the cost to rent the clubhouse?
The cost is a $25 non-refundable fee to help defray maintenance costs, and a $175 refundable deposit. As long as the clubhouse is left clean and free of damage, you can either receive a refund of the deposit or it can be applied towards future monthly assessments.
Is the clubhouse available to rent for private parties and events?
Yes it is! Please click here and complete the form. Your property manager will reach out to you with more information.