As a homeowner, you never owe money to a management company, whether it’s our company or the previous management company. You owe your association. The management company, whether the prior management or us, is simply the way the money gets from Point A to Point B.

As an example, think of buying a product on eBay. You may use PayPal to complete the purchase, but you are paying the seller for the product. You don’t pay PayPal. PayPal just handles taking the money from you and providing it to the seller. As property management, we serve a similar function of collecting the money from you and depositing it to the association’s bank account.

If your account shows a prior balance, you do still owe the amount. You should not and can not send that money to the previous management, as they are no longer affiliated with your association. You should make that payment to our company, even if the balance originated prior to our involvement. And a change of management has no bearing on the amounts owed.