It is likely because the proof of insurance you previously provided has expired, and we have not received the renewal policy documents. If you haven’t already named the association as an additional interest on your policy, you should consider doing so. Your carrier will then send updated documents via mail automatically without the need for personal intervention by you or your agent. The mailing address for this is our office, 1000 Mid Rivers Mall Drive, Ste 6, St. Peters, MO 63376. If you have already done this and still received a notice, it’s likely because we haven’t received it in the mail. While usually successful, of course, sometimes USPS can be delayed or mail can get lost, but most of the time this works fine to ensure we receive ongoing renewal documents without needing you to take any actions.