Please call Republic Services at (636) 947-5959. If additional charges apply you will need to pay them for this, but one bulk item can be picked up per week free of charge per our contract with Republic Services. If you are told something different, please report this to us at (314) 380-3100 or service[AT]ajenning.com and we will attempt to straighten it out. Please replace [AT] with the @ symbol when emailing.