First, if you haven’t already done so, please report it to us. Most of the time, we are already aware, but not always. Reports made to our office are kept as confidential as possible. We only reveal sources if legally compelled to do so, which is rare.

Just because you see an ongoing violation doesn’t mean nothing is being done about. In almost all cases, the association doesn’t necessarily have the legal authority to physically force a violation to be resolved, and in the cases it does there is usually a process that must play out before that step can be taken.

Unfortunately, we are almost certainly unable to share any information with you about what is being done. The association in almost all cases can not discuss adverse actions being taken against a homeowner with another homeowner unless the other homeowner is a board member. We may be able to provide some information in general terms, but we can almost never get into specifics. However, because there is an administrative and/or legal process that must take place to remedy violations, please don’t assume the lack of a visual or physical improvement in the situation means nothing is being done. Most of the time, unless we weren’t previously aware of the situation, there is a process playing out behind the scenes. Depending on the nature of the violation, sometimes that can take a long time, but it doesn’t mean nothing is being done. Most of the time, the association is doing all it legally can as quickly as it can legally do it.