We charge for these documents to offset the amount of time our staff spends processing them, ensuring all of the documents are included and all information is accurate and current. Of course, some of this cost also covers the use of HomeWiseDocs.com to process these documents.

These services are intentionally not included in the management contract we have with your community for two reasons. First, there is no way to know how many of these documents we will need to process in a given timeframe to be able to account for it in our management fee. Second, by billing the homeowner who is selling their property it prevents all owners from having to share in the cost burden when there is no benefit to them, and it keeps the costs strictly allocated to the owner who is creating the need.

While our competitors all have their own processes that may differ from ours, we are not aware of any other competitor in our market who doesn’t charge for this process. Some charge at closing instead of upfront, some use different platforms such as CondoCerts or don’t use a third-party platform, but we aren’t aware of anyone who doesn’t charge in some capacity for this service.

We do receive anonymized data from HomeWiseDocs.com and review it once per year. We ensure the pricing is either in line with or below average for the market.