We can disclose the names of the board members, but we are not allowed to share their personal contact information. Please remember they are homeowners, like you. They are not paid for their work, and they have lives outside of their obligations to the association. One of our functions as management is to act as a communications liaison for the board. Additionally, by communicating through us, it ensures the message reaches all board members. Remember that a majority of the board makes decisions; not a single member.

We do not filter or edit communications to the board. Any message sent to us with instructions to send to the board will be sent verbatim. Even if the nature of your communication is to lodge a complaint about our company, we are obligated to and will deliver that message. The board will then decide upon the response and instruct us to send it back to you.

You can send correspondence to the board via mailed letter to our office, fax to (314) 380-3100 or email to service[AT]ajenning.com. Please remove [AT] and replace it with the “@” symbol when emailing.  Please be clear in your communication that it is directed to the board, not to management, and we will deliver that message and follow-up with a response.